Sending an event confirmation to a customer after booking their event is a crucial part of the event scheduling process for any organization. This document ensures that all parties involved clearly understand the event details and expectations. It serves as a reference for your customer, event services team, and event service providers and helps avoid misunderstandings or discrepancies.
Mazévo offers various ways to tailor this document to your specific needs. In this webinar, we will cover everything you need to know about this important document to ensure that you get the most out of it.
Join this webinar to learn about creative ways to use the confirmation document to ensure everyone is on the same page and avoid overlooking essential event details. During this webinar, you will learn:
- How to include all event details, beyond dates, times, and locations, such as policies, prices, recent changes, setup diagrams, links, etc.
- When to use a Banquet Event Order versus a Regular Confirmation
- Whether to automate the sending of confirmations and how to do so
- How to ensure that the customer receives your confirmation and track any bounces
- All the ways confirmations are logged and how to locate them when needed.
