Managing Events
Information on how to create and manage events in the Mazévo system.
Creating events
- How to Create a New Event in Mazévo
- Working with Organizations and Contacts
- How to Include Multiple Contacts on Events
- How to Set Customer Access Time for a Booking
- Event Descriptions: What They Are and How to Use Them
- How to Use Room Setups
- Adding Notes to an Event
- Making Events Public or Private
- How to Mark Events as VIP
- Event Coordinators: What They Are and How to Use Them
- Addressing Conflicts When Adding Events on Multiple Dates
- How to Add Virtual Meeting Details to a Booking
Finding and Viewing Events
- How to Open an Event
- How to Use Find Events
- How to Find All Events for a Contact
- How to Find All Events for an Organization
- How to Find All Events for a Room
- How to Use the Advanced Functions of Find Events
- Saving Views in Find Events
- How to Use the Event Book
- How to Change the Sort Order of the Rooms in the Event Book
- How to Use the Event Calendar
- How to Use the Activity Log
- How to Use Day At A Glance
- Can't Open Events and Confirmations
- How to Email a Saved View in Find Events
Making Changes
- How to View the History of Any Data in the System
- How to Use the Event Editor
- How to Copy an Event
- How to Copy a Booking
- How to Move a Booking
- How to Cancel an Event
- How to Cancel a Booking
- How to Lock an Event
- How to Change the Name of a Booking
- How to Change the Pricing Plan for an Event
- How to Change the Name of an Event
- How to Change the Event Type of a Booking
- How to Change the Organization on an Event
- How to Change the Time of a Booking
- How to Change the Date of a Booking
- How to Change the Room on a Booking
- How to Change the Status of a Booking
- How to Attach a Room Diagram to Booking
- How to Change Pricing on Events
- Why are Bookings Displayed in Italics
Confirmations
- How to Send a Confirmation
- How to Create a Banquet Event Order
- How to Limit Which Service Providers Display on a Confirmation or Banquet Event Order
- How to Suppress Pricing on a Confirmation or Banquet Event Order
- How to Display the Organization Address on the Confirmation
Approvals
- Overview of Secondary Approvals
- Managing Approvals for Event Planners
- Secondary Approvals: What They Are and How to Create Them
- Approval States: What They Are and How to Use Them
- Managing Secondary Approvals as an Approver
Emails
- Storing External Email Conversations in Mazévo
- Overview of Notifications
- Overview of Scheduled Emails
- Scheduled Emails: What They Are and How to Create Them
- How to Send an Email to an Event Contact
- How to View Email History For an Event
- Types of Emails Sent From Mazevo
Messaging
- Overview of Mazévo Messaging
- How to Create a New Messaging Channel
- How to View Messages for an Event
- How to Send a Message
Organizations and Contacts
- How to Import Organizations and Contacts
- Managing Duplicate Organization Records
- Managing Contacts on an Event
- How to Delete an Organization
- How to Delete a Contact
Managing and Using Attachments and Linked Documents
Managing Conflicts
Alerts
- How to Set an Alert on an Organization
- How to Set an Alert for an Event
- How to Set an Alert on a Room
Managing Requests
- Overview of the Requesting Process
- What Do the Approve and Deny Buttons Do?
- How to Find Requests
- How to Manage Requesters
- How to Request Additional Information From the Requester
- How to Resolve Inventory Issues
- How to Process New Account Requests
- Incomplete Requests: What They Are and How to Handle Them
Managing Resources on Events
- How to Add Resources to an Event
- How to Manage Your Resource Inventory in Mazévo
- Managing Inventory Issues as an Event Planner
- How to Copy Resources
- What Triggers Inventory Checking in the Event Editor