Mazévo has several system-generated emails that global administrators can customize the subject line, the email body, and the reply-to address. Customizations to the emails are done on the account settings page.
Overview
Mazévo has several system-generated emails that can (and should) be customized for your installation. These emails relate to a new user gaining access to the system and managing their own email address and password. If the user has difficulty during the process, the global administrator can modify the messaging for each email for your particular needs. For example, if the user has an issue, you may want to put a system administrator's contact information in the email.
System-generated emails
There are 5 emails that are system-generated. They are used for:
- Setting the user's initial password (Confirm Email)
- Resetting a user's password (Forgot Password)
- Changing a user's email (Change Email Address)
- Confirming a user's new email address (Email Address Changed)
- Welcoming a new requester to Mazevo (New User added with Requesting Role)
To disable the Welcome message, leave the subject line blank.
How to modify the emails
As a global administrator:
1) Navigate to Account Settings.
2) Select the Emails tab.
3) Select one of the five system emails by clicking the email name.
4) Adjust/modify the Subject Line, Header, and Footer messages.
5) If you are editing the Welcome New Requester message, you can add documents that will be included as attachments to the email.
6) Press Save.
The subject line, header, and footer message can contain variables substituted by the user's first and last name.
Line Spacing
When you enter text into the header or footer, pressing the Return key will start a new paragraph, adding space at the beginning of the paragraph. Press Shift+Return will not add the additional line spacing.