Mazévo Community Q&A: Learn From Answers to Great User Questions

Written by Bryan Peck | 11/25/24 7:49 PM

One of our favorite things at Mazévo is the lively conversations we have with customers in our Mazévo Connect webinars. The Q&A sessions, in particular, are fun and informative. Customers ask excellent questions, our team provides helpful answers, and Mazévo users walk away with essential insights on how to be even more efficient and effective in their work.

A recent Connect event was no exception. We appreciate the input from attendees and truly enjoyed the session. As we do with all our webinars, we recorded this one and made it available on the Mazévo YouTube channel. We’ve also created a “table of contents” with links you can use to go directly to questions that interest you.

Many thanks to the attendees, and we hope everyone benefits from the recording!

Empowering Users To Maximize the Benefits of Mazévo

Our Community Q&A addressed questions provided in advance by users, submitted during the event, and identified by our support team as ones they commonly receive. Mazévo CEO Dean Evans and Software Consultant Joe Findley provided answers.

The session recording is a valuable resource, but keep in mind that our webinars definitely aren’t the only way to get your questions answered! We’re here for you if you have specific operational challenges or use cases you need to manage. Check out our Knowledge Base or contact Mazévo Support!

Jump Directly to the Questions and Answers That Interest You!

The Community Q&A session is informative from start to finish. But if you’re looking for answers to specific questions, just click the link below:

0:00 Introduction
4:28 How do you run a report on bookings after 5 PM or on weekends?
6:40 What is the new Services Tab under Manage Operations? Should I use it instead of the Bookings tab?
10:54 We use the new “set a deadline on a question” feature to get more information. How can we see what questions still need to be answered?
13:05 Is there a way to let Requesters “copy” their events?
15:19 What is the difference between the Activity Log and Manage Tasks?
21:33 How many bookings should we have per event? Is there a recommended number?
24:38 Can I ask for multiple answers to a question?
29:01 How do we help our users find Mazévo and log in?
36:16 How do I find bookings on a disabled room?
38:10 How do I remind my customers that they have a booking coming up, especially for events that reoccur regularly?
43:06 How far in the future can I see new requests that have come in?
48:20 Do you have any recommendations for good room diagramming software?
49:51 How do I share diagrams with staff who need to view them?
54:58 Why are my rooms unavailable for requesters when they look open for me?
58:25 Which reports display customer access time?
1:00:02 I have a huge recurring event, and I just need to change the room on all the Mondays. What is the best way to find all the Mondays?

Invested in Your Scheduling Success

Our Community Q&A sessions (and Connect sessions in general) are true win-wins. We get to engage with our amazing customers, and anyone who attends the webinars or views the recordings learns how to get even more from Mazévo.

If you’re not yet a customer but want to know how Mazévo can help you improve your scheduling operations, reach out to schedule a demo customized to your needs.

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